Unlock Your Business Potential: Insights & Tech Tips from A Gratton’s Edge

Outgrowing Freshdesk? 3 Signs It's Time to Switch to Zendesk

Outgrowing Freshdesk? 3 Signs It's Time to Switch to Zendesk

Outgrowing Freshdesk? 3 Signs It's Time to Switch to ZendeskMickey G
Published on: 24/02/2025

Struggling to decide if switching from Freshdesk to Zendesk is the right move? This post breaks down the key factors to consider, helping you make a confident choice. Discover the perfect approach for your business and get expert insights to guide your decision!

Customer Experience
Digitize Your Department Budgeting Process: Here's How!

Digitize Your Department Budgeting Process: Here's How!

Digitize Your Department Budgeting Process: Here's How!Mickey G
Published on: 09/05/2023

Say goodbye to lost documents and inefficiencies! Step into the future with digitized documentation and streamline your business operations. Grab your free Trainual template and learn more in our latest blog.

Employee Onboarding & Knowledge Management
7 Signs You're Ready to Take Your Knowledge Management to the Next Level

7 Signs You're Ready to Take Your Knowledge Management to the Next Level

7 Signs You're Ready to Take Your Knowledge Management to the Next LevelMickey G
Published on: 17/04/2023

Discover when it’s time to move beyond Google Docs for knowledge management. Learn how tools like Trainual or Whale offer better organization, collaboration, customization, and analytics to boost productivity and success.

Employee Onboarding & Knowledge Management
Boost Customer Experience with Essential Skills, Strategies & Tech Solutions

Boost Customer Experience with Essential Skills, Strategies & Tech Solutions

Boost Customer Experience with Essential Skills, Strategies & Tech SolutionsMickey G
Published on: 31/03/2023

Discover how to enhance customer experience with active listening, empathy, and product knowledge. Learn problem-solving, time management, and personalization. Use tools like Zendesk for exceptional service

Customer Experience